Operations

National Restaurant Retail Chain Accelerates Store Launches Using Advanced Staffing Solutions with Airtable and InAir

What We Accomplished

100

New Retail Stores Annually

1050+

Restaurants Integrated

15+

Custom Dashboards
ABOUT COMPANY
National Fast Food Retail Chain
A national fast food retail chain with restaurants in most US states.
Industry:
Retail

Project Overview

A prominent national restaurant chain was experiencing significant growth with an increasing number of new store openings annually. To facilitate this expansion, we developed a centralized system, streamlined workflow, and advanced staffing resource allocation to ensure each store was adequately staffed and operational by the grand opening.

Challenge

Combining recruitment, hiring, and training operations for new store launches, along with multi-store collaboration, posed significant challenges. They lacked crucial insight into the entire hiring and recruiting pipeline, staffing schedules for new and neighboring stores, and resources of availability and deadlines.

Solution

  • Designed and built a Logistics and People Operations management system in Airtable¬†
  • Built an advanced resource allocation tool to adequately ensure restaurants were fully staffed based on multiple data points, such as staff hired, PTO days, regions, and more
  • Integrated with Workday Human Resources software to sync staff schedules in Airtable
  • Created custom Airtable Interfaces showcasing synced Schedules, Employees, and Store Recruiting Timelines

Result

  • Achieved centralized management and automated processes of logistics, recruiting, and training teams for new store openings nationwide
  • Scalability to accommodate the company's expected growth as they expand their restaurant portfolio

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Rafael Rashid, Founder

Good Hustle Group

Sergio has been the best to work with. Nothing is ever a problem. Sergio has taken our ideas and worked them into a functioning base. He is very easy to work with. I highly recommend.

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